Services
Managed IT Services
Comprehensive IT Management
At Tech Support Austin, we ensure your technology functions flawlessly so you can concentrate on growing your business. Our Managed IT Services include proactive management, top-tier security, scalable solutions, and 24/7 support, keeping your IT infrastructure running at its best.
24/7 Proactive Management
We continuously monitor and manage your IT systems to detect and resolve issues before they disrupt your operations. Our team ensures your technology is reliable and efficient, reducing downtime and enhancing productivity.
CyberSecurity
Safeguard your business with our extensive cybersecurity services. We provide advanced threat detection, regular security audits, and employee training to protect your data and systems from cyber threats, ensuring your business remains secure.
Unlimited Help Desk Support
Our help desk is available 24/7 to assist with any IT issues. Whether you need technical support, troubleshooting, or advice, our team is ready to help you anytime, ensuring your operations run smoothly.
Data Backup and Disaster Recovery
Protect your data with our robust backup and disaster recovery solutions. We offer automated backups, secure storage, and quick data restoration to minimize downtime and data loss in the event of a disaster.
Network Monitoring
Ensure optimal network performance with our continuous monitoring services. We keep an eye on your network’s performance and security, addressing issues proactively to maintain reliable and efficient operations.
Vendor Management
Streamline your IT operations with our vendor management services. We handle coordination with your technology vendors, manage relationships, and resolve any issues, allowing you to focus on your core business activities.
Phone Services
Powering Your Communications with Superior Performance and Unmatched Value
Effective communication is crucial for business success. Our VoIP Managed Phone Services offer advanced features, reliability, and cost savings to help you connect and collaborate seamlessly.
Cost Savings
Lower your communication costs with our VoIP technology. Enjoy high-quality voice services at a fraction of the cost of traditional phone systems.
Custom Call Queues and Handlers
Improve customer service and productivity with our customized call queues and handlers. Efficiently manage incoming calls and ensure they are directed to the right teams.
Call Analytics
Monitor and analyze your communication patterns with our call analytics tools. Use data-driven insights to optimize performance and improve customer interactions.
Improved Call Quality
Experience superior call quality with our advanced VoIP solutions. Enjoy clear, uninterrupted communication, eliminating dropped calls and static.
Voicemail to Email
Stay connected with our voicemail-to-email feature, which sends voicemails directly to your inbox. Access messages anytime, anywhere, ensuring you never miss an important call.
Softphones – Phone from Anywhere
Increase flexibility with our softphone solutions. Make and receive calls from any device, whether you’re at the office, at home, or on the go.
Security Systems
Top-Notch Security Solutions
Ensure the safety of your business with our advanced security systems. Our Managed Video Surveillance and Access Control Systems provide comprehensive solutions to monitor and secure your premises.
AI-Powered Video Surveillance
Leverage AI technology to enhance your video surveillance capabilities. From facial recognition to automated alerts, our intelligent solutions provide proactive security measures to keep your business safe.
Cloud Access Control Systems
Control entry points with our advanced cloud-based access control systems. Monitor and manage access remotely, ensuring only authorized personnel enter your premises.
Something Else?
If you need IT solutions not listed here, contact us today. We specialize in creating tailored solutions that meet your specific needs. Reach out to explore how we can support your business with customized IT services.
Testimonials
“Tech Support Austin has transformed our IT infrastructure, making us more efficient and secure.”
Wade Warren
Monarch Inc.
“Their round-the-clock support and proactive management have been invaluable to our business.”
Darrell Steward
Bloom Global
Need Assistance? Contact IT Support Today!